Staff: 4.5/5Owner, Director, therapists, nurses, counselors, and support staff are all really great. I had no issues with anyone in particular. They are all there to help you however they can. I found that everyone advocated for my well being, were available when I needed them, and did their best to support me, check in on me, and make sure I was happy and comfortable.(why not 5/5? They have had a bunch of turnover and need to update their website with their newer staff members and qualifications. Additionally the Doctors they partner with were not as thorough as I would have wanted, and were kind of pushy with medications)Program: 4/5Small groups for the win! You get a lot of attention if you need it. This is a Holistic approach rehab. They do not focus on any 12 step programs. You have daily classes with different counselors, focusing on the science behind addiction, anger management, talk therapy, art therapy, equine therapy, nutrition, and much more. You have one-on-one sessions twice a week with a Licensed Therapist, and you have access to a gym daily, with a yoga instructor and trainer coming a few times a week. You also have a docent that comes once a week to do sound therapy, and you can learn techniques such as tapping. They have 2 doctors on staff you will have Zoom appointments with, and someone is always present to distribute morning, afternoon, and bedtime medication. You can also always grab whomever is on-call to talk through any issues or questions you have.(why not 5/5? Overall I found that there was too much down-time. I got bored and restless with that much free time and I craved more structure. Additionally I thought that the family Zoom sessions could have served as a stronger resource for loved ones)Location: 4/5Murrieta is a quiet, tranquil area, with mountain views, a lot of farmland, and very little public noise to distract you. When you do leave the house, you get to visit a small farm that is very close by to interact with horses and goats, etc. You also have an outing on Saturdays for a few hours that allows you as a group to get out of the house. The immediate area has all the basic stores and activities you would want, like target/walmart/grocery/7-11/etc as well as mini golf, bowling... You do need to decide as a group where you want to go because you have 1 chaperone and need to stay together at all times.(why not 5/5? There are 2 different houses located about 10 minutes away from each other. The Bass house advertised on the website is much nicer and larger than the Doreen house. During my time the clients staying at the Doreen house were shuttled over to the Bass house for our daily classes and sessions, not being able to utilize their own kitchen, rooms, and bathrooms during the day. I was also told by clients that the Doreen house was not as nice as the Bass House)Amenities: 4/5Pool - (I was there in the winter, so it was not heated and basically unusable, however, I did do some cold plunges just for the shock)Hot tub - available once a week on Friday eveningsYard - Large Grass Backyard and cement patio with tables and chairsGym - Available daily. TV for movies or music. Free weights, yoga mats, and a few outdated cardio machines that mostly worked.Kitchen - Large kitchen, multiple Fridges/Freezers, Huge pantry for preparing anything you want, ovens, microwave, toasters, dishwasher, outdoor gas grill, etc...Pool table, ping pong table, arts and crafts table, outdoor TV, Indoor TV, Computer, land-line house phone.Comfortable rooms and bathrooms with laundry access, and provided bedding and towels.(why not 5/5? I was disappointed that it wasn't clear that the pool and hot tub didn't have daily access as advertised, and that the gym was more outdated than described/pictured. They also could make some very inexpensive recreation investments like a basketball for their outdoor hoop, soccer ball, frisbees, croquet set, bocce, etc for their giant lawn to be used during the extensive downtime)